We’re here for you!
Financial Customer Service is a community resource to help you find answers to your financial questions.
- Billing: Wondering how much a procedure will cost?
- Insurance: Confused about your benefits?
- Payment Options: Need to make a payment or set up a payment plan?
Our representatives are available to
- Answer questions about your bill
- Accept payments or set up payment plans
- Add or remove coverages
- Research refunds, create itemized statements, resolve disputes
- Provide cost estimates for a procedure or medical visit
- Screen for financial assistance
- Answer questions about MyChart
- Update patient information
- Complete Release of Information forms
We’re available Monday – Friday, 8:00 am – 4:30 pm
Call us
Visit us
Tahoe Forest Hospital, 10121 Pine Avenue, Truckee
Customer Service Office, 10875 Pioneer Trail, Truckee
Walk-ins welcome!
