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Food & Nutrition and Environmental Services Achieve 99th Percentile Ranking

Tahoe Forest Heath System is proud to announce that for the month of December, both the Environmental Services Department and the Food & Nutrition Department at Tahoe Forest Health System scored in the 99th percentile overall in the Press Ganey database when ranked against small hospitals, all California hospitals and Malcolm Baldrige Hospitals. “These are absolutely outstanding numbers and rare to achieve them across the board, says Neil Nadeau TFHS Director of Food & Nutrition and Environmental Services.

The Environmental Services Department ranked in the 99th percentile for room cleanliness and courtesy of the person cleaning room. The Food & Nutrition received 99th percentile scores for courtesy of the person who served the food as well as the temperature and quality of the food.

“These great scores are the result of many years of hard work by a team committed to excellence supported by Martha Carillo, Heather Lutz and Margaret Holmes,” says Nadeau. “They have been working tirelessly for years to make continuous improvements to these departments.”
Tahoe Forest Hospital District, 10121 Pine Avenue, PO Box 759, Truckee, CA 96160, (530) 587-6011

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